Careers

Administrative Support Representative in Windsor, Ontario

Administrative Support Representative

EasyInsure is a division of HUB International, the largest insurance brokerage in Canada. Our vision is to be everywhere risk exists – today and tomorrow. Helping protect what matters most. EasyInsure, a rapidly growing national brokerage, is looking for a full time Administrative Support Representative to join our growing head office team. This individual will be responsible for supporting our brokerage team with existing clients to provide excellent customer service as well working closely with the Financial Controller. This is an ideal role for a strong team player who is detailed oriented, possesses strong administrative support skills, customer focused and is committed to delivering results. This role will require a flexible individual to adapt to the growth of the business!

Choose a career with EasyInsure and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and satisfaction. By joining EasyInsure you will become part of a rapidly growing company that offers significant opportunity for advancement and growth. EasyInsure is a company where your contributions will make a difference.

Responsibilities:

Answering calls, assisting customer and/or forwarding to the appropriate contact
Sorting and forwarding faxes/emails received
Logging payments received from clients in our system
Handling incoming and outgoing courier and regular mail
Scanning and attaching documents in broker management system
Monitoring, maintaining and compilation of aged Accounts Receivable accounts
Supporting finance team
Other administrative duties and projects as assigned

Qualifications:

High School Diploma or equivalent
1 -2 years’ administrative support experience
Strong customer service experience and multitasking skills
Professional and a team player
Strong MS Office skills (Word, Excel and Outlook)
Experience working with monthly accounting deadlines an asset
Quickbooks experience an asset
Strong reporting and analytical skills

HUB Total Rewards:

Monday to Friday Work Schedule
Employee Discounts on Personal Home & Auto Policies
35 hour work week
Education Reimbursement Program
Competitive Salary
HUB Employee Referral Program – Award for successful hires
Paid Vacation
Corporate Cell Phone Discount Program
Paid Sick Days
Recognition Programs
HUB Days – Paid Personal Days
Health & Wellness Initiatives
Group RRSP Company Matching Program up to 2% of Base Salary
Group Benefits Plan (Health & Dental)
Corporate Discounts on Gym Membership
Company Paid Employee Assistance Program

Core Values:

Entrepreneurship - encouraging innovation and educated risk taking
Integrity – doing things right every time
Teamwork – working together to maximize results Accountability – measure and take responsibility for outcomes
Service - serving customers, communities, and colleagues

HUB International offers a full spectrum of insurance and related services, including Property/Casualty, Home & Auto, Employee Benefits, Wealth Management and Risk Services, to a large and diverse client base. Internationally we are a leading insurance brokerage offering products and services with offices in Canada and the US. Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.

Location: Canada, Ontario, Windsor

Required Education: High school or equivalent

Required Experience: 1-2 years

Required Travel: No travel required

Date published: May 2019

Department: Office Administration & Clerical

Ref#: P3647_20181017

Apply Now

Commercial Service Specialist (RIBO Licensed) in Windsor, Ontario

Commercial Service Specialist (RIBO Licensed)

EasyInsure (A Totten Insurance Group/HUB International Company) is a quickly growing digital insurance brokerage based in Windsor. We are looking for a Commercial Service Specialist to working in a dynamic Commercial office supporting commercial clients over the telephone. This is an ideal role for an organized and customer focused individual with strong administrative support experience. If you have strong customer service experience and want the opportunity to learn more within commercial insurance, apply now! This role reports to the Manager, Operations.

The successful candidate is a self-starter, quick learner and an active team player. We are looking for someone who is friendly, comfortable with communicating via telephone and email and enjoys working on a variety of tasks. The Commercial Service Specialist will be working with current commercial lines and program based clients.

Choose a career with EasyInsure and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining EasyInsure you will become part of a rapidly growing company that offers significant opportunity for learning, development, growth as well as advancement.

Responsibilities:

Providing highest level of customer service via telephone and email
Completing refund requests as required
Handling of high volume renewals, endorsements, cancellations and invoicing
Day to day management of Extended Warranty Program
Other duties and responsibilities as assigned

Qualifications:

College or University in Insurance Program desired
Active RIBO License
1-3 years Insurance experience
Previous administrative support or back office support experience desired
Strong telephone customer service experience
Effective communication skills (verbal & written)
Ability to quickly adapt and grow within a fast paced consistently changing environment
Proficient in MS Office: Word, Excel and Outlook

Your future with EasyInsure:

EasyInsure provides products and services in all areas of insurance, including Commercial, Personal and Employee Benefits. We are a leading insurance broker in Ontario and across Canada. We are committed to providing the best coverage, value and service based on the strength of our resources and solid relationships.

Total Rewards:

Monday to Friday Work Schedule
Employee Discounts on Personal Home & Auto Policies
35 hour work week
Education Reimbursement Program
Competitive Salary
HUB Employee Referral Program – Award for successful hires
Paid Vacation
Corporate Cell Phone Discount Program
Paid Sick Days
Recognition Programs
HUB Days – Paid Personal Days
Health & Wellness Initiatives
Group RRSP Company Matching Program up to 2% of Base Salary
Group Benefits Plan (Health & Dental)
Corporate Discounts on Gym Membership
Company Paid Employee Assistance Program

We offer:

Competitive wages
Flexible work hours
Complete tuition financing
Opportunities for career advancement and professional growth

Location: Canada, Ontario, Windsor

Required Education: College diploma (3-year degree)

Required Experience: 2-5 years

Required Travel: No travel required

Date published: May 2019

Department: Account Management & Service

Ref#: P2142_20180122

Apply Now

Personal Lines Account Manager in Windsor, Ontario

Personal Lines Account Manager

EasyInsure, a rapidly growing national brokerage, is looking for a full time RIBO licensed Personal Lines Account Manager to join our growing head office team. This individual will be responsible for working with our existing clients providing excellent customer service and outstanding value in every transaction. This is an ideal role for a strong team player who is detailed oriented, enjoys working with people and a commitment to deliver results on required deadlines. This role will require a flexible individual to adapt to the growth of the business!

Responsibilities:

Managing all aspects of an existing book of business
Ensuring new business and retention targets are met, including by means of re-marketing
Cross-selling other insurance and financial products based on the minimum requirements
New Business sales
Upsell existing clients
Complete outbound calls as required for renewal review and special projects
Respond to inbound telephone inquiries
Prompt response to all customer inquiries by providing effective and efficient customer service to verbal and written inquiries.
Resolving client concerns and complaints while ensuring that Service Excellence Standards are met.

Qualifications:

High School Diploma
Minimum 2 - 3 years of experience in Personal Insurance/insurance industry or similar professional work experience
RIBO licensed preferred
Team player able to work within Production and Service teams.
Strong interpersonal and communication skills: written and verbal
Ability to communicate in French an asset, not a requirement
Strong social skills and confidence required to succeed
Ability to work independently and in a team with minimal supervision
Effective organizational, time and client management skills with an ability to prioritize tasks
Effective communication skills both written and verbal
Proactive and customer focused approach
Knowledge of diverse insurance policies and emerging insurance trends
Resourceful researching skills
Quick, efficient and accurate data entry skills
Working knowledge of Microsoft Office Products (Word and Excel)
LLQP Licence an asset, not a requirement

Total Rewards:

Monday to Friday Work Schedule
Employee Discounts on Personal Home & Auto Policies
35 hour work week
Education Reimbursement Program
Competitive Salary
HUB Employee Referral Program – Award for successful hires
Paid Vacation
Corporate Cell Phone Discount Program
Paid Sick Days
Recognition Programs
HUB Days – Paid Personal Days
Health & Wellness Initiatives
Group RRSP Company Matching Program up to 2% of Base Salary
Group Benefits Plan (Health & Dental)
Corporate Discounts on Gym Membership
Company Paid Employee Assistance Program

Core Values:

Entrepreneurship - encouraging innovation and educated risk taking
Balance - balancing corporate duty with personal growth
Integrity – doing things right every time
Teamwork – working together to maximize results
Discipline - focused on goals
Accountability – measure and take responsibility for outcomes
Service - serving customers, communities, and colleagues

EasyInsure is a division of HUB International, the largest insurance brokerage in Canada. HUB International offers a full spectrum of insurance and related services, including Property/Casualty, Home & Auto, Employee Benefits, Wealth Management and Risk Services, to a large and diverse client base. Internationally we are a leading insurance brokerage offering products and services with offices in Canada and the US. Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.

*LI-JL

Location: Canada, Ontario, Windsor

Required Education: High school or equivalent

Required Experience: 2-5 years

Required Travel: No travel required

Date published: May 2019

Department: Account Management & Service

Ref#: ACQ1281_20180322

Apply Now

Receptionist in Windsor, Ontario

Receptionist

EasyInsure, a rapidly growing national brokerage, is looking for a full time Receptionist to join our growing head office team. This individual will be responsible for working with our existing clients providing excellent customer service and outstanding value in every transaction. This is an ideal role for a strong team player who is detailed oriented, enjoys working with people and a commitment to deliver results on required deadlines. This role will require a flexible individual to adapt to the growth of the business!

Responsibilities:

Greets clients/prospects that come into our office
Answer calls, assist customer and/or forward to appropriate person
Sorts and forwards faxes/emails received
Prints receipts for all payments received
Logs all payments received from clients in system
Handle incoming and outgoing courier and regular mail
Scanning and attaching documents in broker BMS
Other administrative and facility duties as assigned

Qualifications:

High School Diploma or equivalent
1 -2 years receptionist experience
Strong customer service experience and multitasking skills
Professional, team player
Strong MS office (Word, and Excel)
Ability to handle escalated client complaints

Total Rewards:

Monday to Friday Work Schedule
Employee Discounts on Personal Home & Auto Policies
35 hour work week
Education Reimbursement Program
Competitive Salary
HUB Employee Referral Program – Award for successful hires
Paid Vacation
Corporate Cell Phone Discount Program
Paid Sick Days
Recognition Programs
HUB Days – Paid Personal Days
Health & Wellness Initiatives
Group RRSP Company Matching Program up to 2% of Base Salary
Group Benefits Plan (Health & Dental)
Corporate Discounts on Gym Membership
Company Paid Employee Assistance Program

Core Values:

Entrepreneurship - encouraging innovation and educated risk taking
Integrity – doing things right every time
Teamwork – working together to maximize results
Accountability – measure and take responsibility for outcomes
Service - serving customers, communities, and colleagues

Location: Canada, Ontario, Windsor

Required Education: High School Diploma or equivalent

Required Experience: 1-2 years

Required Travel: No travel required

Date published: Oct 2019

Department: Office Administration & Clerical